Frequently Asked Questions
Everything you need to know about shopping at Dave's New York
What is your standard shipping policy?
We offer standard shipping across the United States, typically processing orders within 1-2 business days. Expedited shipping options are available at checkout for those who need their rugged gear sooner.
How do I return or exchange an item?
Items in their original condition with tags attached can be returned within 30 days of purchase. You can initiate a return through our online portal or visit our Chelsea storefront for an immediate exchange.
Are your products authentic brand name items?
Absolutely. Dave's New York is an authorized retailer for all brands we carry, including Carhartt, Levi's, Red Wing, and Dickies, ensuring you receive genuine high-quality workwear.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
How can I determine the right size for me?
Since workwear often fits differently than fashion apparel, we provide detailed size charts on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable work fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.